Public sector AI

Automate outreach at
population scale.

Multilingual AI voice agents that reach millions on standard cellular networks — no internet or smartphones required.

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enc-vox-production

Connecting...

+91 98*** · Lang: Hindi

6.8M+

Citizens reached

69.3%

Pickup rate

87.7%

Positive sentiment

22+

Languages

70%

Cost reduction

<2s

Agent latency

PM SVANidhi Conversational Voice

The government stack

An intelligent, multilingual voice agent that automates government outreach at scale.

Automated Outreach

Conversational voice AI

Human-like outbound telephony on standard cellular networks in 8+ languages (Hindi, Marathi, Tamil, etc.).

Outbound telephony
Feature phone compatible
Natural interruptions
STT + TTS bridge

8+Languages

Policy Education

Closing Awareness Gaps

Educate citizens on scheme updates like cashback incentives and linked credit cards at scale.

Scheme awareness
Benefit education
Dynamic variables
Personalized calls

95%Unaware targeted

Conversational Logic

Intelligent Flow

The agent authenticates the speaker, delivers updates, and uses empathy protocols to handle objections.

Speaker authentication
Empathy protocols
Objection handling
Smart routing

69%Pickup rate

Post-Call Analytics

Structured Telemetry

LLM processes transcripts to identify warm leads, sentiment levels, and digital payment habits.

Sentiment analysis
Warm lead extraction
Payment habit tracking
Data export

100%Calls Analyzed

Pipeline

Data in. Insights out.

A streamlined pipeline designed for massive outreach campaigns.

Campaign Setup

Admins upload beneficiary directories. System configures languages and dynamic variables.

Telephony Bridge

AI launches outbound calls across cellular networks in multiple local languages.

Conversational Flow

Agent authenticates speaker, details scheme updates, and handles interruptions.

Structured Extraction

LLM analyzes transcripts to identify warm leads, sentiment, and digital habits.

Telemetry

Structured intelligence at scale

Real-time campaign performance, awareness tracking, and LLM extraction.

Performance telemetry

Pickup rates, duration histograms, success funnels.

Awareness gaps

Scheme knowledge and digital adoption parsing.

Structured leads

JSON leads ready for CRM ingestion.

Campaign: SVN-Outreach-24LIVE

Attempted

125,430

Connected

86,042

Leads

14,205

Architecture

Built for the feature phone majority

Over half of India relies on feature phones. Our Voice AI bridges the gap — scaling outreach without smartphones or data.

Dual-stack pipeline

Custom STT/TTS for dialects + production ConvAI.

Silero VAD

Natural, interruption-friendly turn-taking.

Sovereign data

Compute and data within your local jurisdiction.

PM SVANidhi Outreach Campaign

Automated multilingual telephony at scale

Live Pickup Rate

69%

+12% vs Manual

Awareness Shift

2.2% 84%

Cashback Incentive Auth

Live Call Transcripts

Agent (Hindi)00:14

नमस्ते रमेश जी, क्या आपको पता है कि आपको लोन पर 7% सब्सिडी मिल सकती है?

Vendor00:22

नहीं, मुझे इसकी जानकारी नहीं थी। कैसे मिलेगा?

Automate outreach atpopulation scale.