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Voice IQ

Voice outreach,
running on its own.

Voice IQ is an automated voice outreach agent for high-volume, structured outbound calling, with the script, language set and compliance profile configured per deployment. It runs today in clinical patient follow-up and government citizen outreach.

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Live call · Day 14
English

“Good morning. How has the pain been since yesterday, and were you able to take the evening dose?”

Extracted this call

Pain score
3 / 10
Temperature
98.9 °F
Medication taken
Yes
Mobility
Unassisted

Exports to PDF, CSV and SDTM-ready JSON.

92–98%
Follow-up compliance rate
95%
Lower cost per check-in
57%
Faster study database locks
9
Citizen outreach languages
Current deployments

Where Voice IQ is running today.

Each deployment configures its own script, language set, data capture and compliance profile. These are live today, and new outreach use cases follow the same pattern.

Clinical patient follow-up

English-language calls capture structured clinical data, detect adverse events, alert coordinators and export regulatory-ready PDF, CSV and SDTM-ready JSON.

Healthcare solutions

Government citizen outreach

Multilingual calls run across standard cellular networks to build citizen awareness of public schemes. Supports English plus eight Indian languages: Hindi, Gujarati, Telugu, Marathi, Tamil, Kannada, Bengali and Punjabi.

Government solutions
The clinical site burden

Manual follow-up is where study budgets go to die.

Traditional site models put most of the money and most of the risk in the least differentiated work: routine calls, routine charting, and the cleanup afterwards.

60–70%

of study budget goes to manual follow-up

Routine check-ins, patient management and charting absorb the majority of site spend before a single insight is produced.

15–20%

error rate on manual charts

Data captured after the fact carries recall bias, and every correction pushes the database lock further out.

Months

of sorting before submission

Turning scattered notes into a submission-ready dataset is its own project, run after the study has already finished.

Inside the clinical deployment

Three stages from a spreadsheet to an FDA-ready dataset.

In clinical patient follow-up, one English-language loop runs continuously across the study without a coordinator having to dial a single number.

Patient intake and profiles

Import cohorts from a spreadsheet straight into the operator dashboard — no engineering setup. Secure profiles are generated automatically, carrying protocol day and prior history.

Automated outreach

Voice IQ runs English-language patient calls and greets each person by name, referencing the right trial milestone. Full-duplex conversation handles pauses and interruptions instead of forcing people through rigid phone menus.

Verified datasets

Real-time extraction turns the conversation into structured clinical fields, then compiles them into summary reports as PDF, CSV and SDTM export-ready JSON.

Traditional clinical follow-up vs Voice IQ

What changes when follow-up stops being manual.

These clinical deployment parameters move once routine patient calls run themselves.

Traditional clinical site methods compared with the Voice IQ platform
ParameterTraditional siteVoice IQNet impact
Follow-up compliance45–60% (sparsely tracked)92–98% (persistent retries)35% more data density
Setup timeline12–16 weeks (manual onboarding)4–8 weeks (pre-validated scripts)50% faster launch
Cost per check-in$100–$150Under $5 per call95% cost reduction
FDA submission readinessMonths of sorting and cleaningReal-time, auto-formattedAccelerated database lock

Real-world evidence study locks accelerate by up to 57% when manual chart collection is replaced with an automated reporting pipeline.

Platform capabilities

Built for real conversations, not a phone tree.

Language, script and escalation rules are set per deployment. Citizen campaigns run multilingual, and clinical calls run in English while capturing structured data and safety signals.

Language set per deployment

Government and citizen outreach runs multilingual: English plus eight Indian languages — Hindi, Gujarati, Telugu, Marathi, Tamil, Kannada, Bengali and Punjabi. Patient and clinical outreach runs in English today.

Adverse event detection

Safety red flags such as bleeding, fever spikes or severe pain trigger a high-priority coordinator alert on the dashboard the moment they surface mid-call.

Configured to your protocol

Full control over scripts, retry logic, call schedules, cloned voices, empathy guidelines and emotional delivery, tuned to the medical protocol rather than a generic template.

Clinical deployment security and compliance

Privacy-first, because it has to be.

In clinical deployments Voice IQ works with protected health information by design, so redaction, retention and audit are part of the pipeline rather than a policy document.

Multi-surface PHI redaction

Protected health information is detected and stripped across audio, dashboards, transcripts and external analysis paths before any record leaves the secure call log.

Configurable transcript retention

Sites can enforce strict data minimisation, keeping structured clinical outputs without retaining the verbatim text files.

21 CFR Part 11 audit trail

Signed agent authorisation, cryptographically secured vaults and precise timestamps give a queryable record with the integrity a regulatory review expects.

Start a proof of conceptExplore ClinicalOS
Voice IQ questions

What outreach teams ask first

Still have questions?

Our team is ready to help — let’s get you set up.

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